Frequently asked questions

Are you curious about something? Do you have a questionhave or some kind of problem with our products?

Please feel free to contact us. Our customer service center is working for you 24/7. We want to hear from you.

What to do if I have still not received the order?

Orders are sent regular parcel post. Please contact us if you have not received your order within a reasonable length of time. Factors which may influence how long it takes for your order to come. Faster service available for an additional charge. Please ask.

  • Your Location
  • Postal Service, holidays
  • Be sure your shipping address is correct when you are checking out.
  • International orders may be held in Customs.

Do you send overseas?

International shipping is available on request. Please contact us for the exact rate, based on your location.

How can I help?

We are always happy to receive support from sponsors and donations in order to help those in need. Get in touch if you would like to make a difference.

How can I apply for assistance?

Please visit out Contact Form page if you require help or know someone who could benefit from our services.